Player churn
Users fail to discover content that matches their interests and quickly lose engagement with the platform, reducing retention.
Personalized ML recommendations that help operators grow retention and revenue across gaming platforms. Delivered via API.
B2B software for licensed operators. MICo does not operate gaming services, does not accept wagers and does not offer games or content to players.
Discover
Up to 90–95% of new players churn within the first month after registration when relevant content is missing.
Users fail to discover content that matches their interests and quickly lose engagement with the platform, reducing retention.
Acquired users do not stay on the platform long enough, leaving their LTV unrealized due to weak personalization of the gaming experience.
Identical lobbies and game collections ignore user behavior and preferences, reducing engagement.
Teams spend resources creating and updating game lists that quickly become outdated and do not scale efficiently.
The system constantly analyzes user behavior and can adapt game delivery for each player.
Processes behavioral patterns on the platform and adapts to each user's gaming preferences.
Identifies the games and content most relevant to each player based on behavior patterns and activity history, and also takes into account the platform's interests.
Generates dynamic game recommendations for various scenarios, tailored to user preferences, to increase engagement and reduce the risk of churn.
Updates recommendations based on changing player behavior to maximize retention and revenue.
Impact is measured on the operator's own metrics during a 2-4 week pilot.
×1.5
Deposits per player
+200%
GGR in the recommendation section
+12%
Global GGR
Results above were measured at a South Asian operator with 250,000+ MAU over 28 days, within the recommended-games section only. Block design, placement and traffic volume were unchanged — the only variable was selection logic. Outcomes depend on data quality, product structure and audience.
Built for operator CRM, retention and analytics teams
Features
Connect the system via API to process player activity, engagement, and behavioral data.
Collect behavioral signals, game activity, deposits, retention, and operator data.
Uses depersonalized data and encryption.
Results appear across the entire platform.
A technical demo with our ML team: how the model works, what data it needs, and how we evaluate the result on a 2-4 week pilot.